Family Vision Center

Lynn Sheldon

5.0·7 months ago

Been going here for years. Dr. Orvis is great. Staff friendly. Service in a timely fashion. Clean, appropriate office I go for quality and good customer care, the office decor is sufficent. My VSP insurance is great coverage. Wide range of choices in frames. Thank you.

Connie Strutz

5.0·2 months ago

My first time visit was fabulous happy I chose family vision in cedarburg

Steph Young

5.0·4 years ago

At a different eye place the lenses of the glasses I ordered were made wrong once delaying shipping and then on the day I received them they were wrong. It took 14 days to get them and would take another 7-10 days to get them redone. I cancelled the order on Tuesday having lost confidence in the lens manufacturer. I have just had my fourth eye surgery a corneal transplant and my glasses being correct is super important after all I have gone through. I went to Family Vision Center to see the selection of frames they had. They had a great selection of a variety of different shapes. I went the same day I cancelled the others. I did not realize they see people by appointment (COVID). They did not have people scheduled that day apparently. Even though they weren't seeing people that day they gladly helped me find a frame I liked. The previous place had to cancel the order in the system and have it cleared before they could place my order under the new insurance. There were issues getting this accomplished and they spoke with my insurance company five times to get the order through for me. They were friendly, professional and willing to help me get this done so I could get my new glasses. I can't express enough how pleased I am with this business.