I lost my debit card and the assistance I received could not have been more gracious or helpful. I had not realized the Cedarburg office closed at 4:30 so I got there around 4:15 and they were able to get me a new one on the spot (which I did not know they could do). The service was helpful and low pressure on me. It was a great experience! Thanks to Katherine Nichols for her quick, conscientious, and friendly service.
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We moved to the area two years ago and were renting when we first met Bridget Tally-Brill (VP-Retail Banking at Bank First in Cedarburg). Having purchased our last home in 1999, we felt uncertain about the current home-buying process. When a house came on the market that we were interested in, I reached out to Bridget for guidance.
From the very start, Bridget was incredibly helpful and supportive. She not only put us in contact with a local realtor but also guided us through the entire process of becoming preapproved for a loan. Bridget was with us every step of the way, making what could have been an overwhelming experience feel seamless and straightforward. Her responsiveness was impressive—whether we needed assistance with getting revised preapprovals or had questions about the process, Bridget was quick to reply and always provided clear and thorough explanations. She also took the time to educate us throughout the process. She offered valuable insights into credit scores and loan amortization schedules, making the financial aspects of buying a home much easier to grasp.
When we encountered challenges during the process, Bridget was there to advocate for us, ensuring our interests were protected.
I would highly recommend her to anyone looking to purchase a new home, especially if they feel uncertain about where to start. Bridget’s dedication, expertise, and genuine care for her clients truly make her stand out.
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